Course Content
Course Overview
- Learning Requirements
Introduction and Course Overview
- Course Overview
- Learning Objectives
Overview of Communication
- The Three Parts of Communication
- Your Competition
Presentation: First Impressions
- First impressions last
Controlling Your Nerves
- Overcoming Your Fears
- Thinking Positive
- Being Realistic
- Taking Control
- Sticky Situations
- Paying Attention to Your Appearance
- Tips to Combat Nerves
- Nervousness Presentation
Our Body Language
- First Impressions
- Non Verbal Factors of Communication
- Avoiding the Traps
The Importance of Voice
- Factors Affecting the Voice
- Achieving Optimum Conditions for Speech
- Using Your Voice
A Personal Action Plan